Dentra Webcast Series: The Power of Patient Feedback
April 27, 2010 · 09:59 AM PDT
Recorded Webcast
Practical Approaches to Promoting Patient-centered Care Without Breaking the Bank
Speakers
- Dr. Jim Bramson, Executive Vice President of Industry Relations, Dentra
- Troy Pladson, General Manager, Dentra
This webcast is specifically tailored to senior executives and quality management professionals at group practices who wish to better understand their patients' perceptions and concerns through online quality and patient satisfaction measurement.
Some topics that are covered:
- New ways to capitalize on patient-centered care
- The professional and business rationale for gathering ongoing, real-time patient feedback
- Practical approaches to monitoring and improving the patient experience as a means to drive patient-centered care
- How to increase patient loyalty and referrals
- How to enhance revenue and profitability