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Questions & Answers

Q.
Is Dentra a Practice Management System (PMS) or consulting agency?
A.

Dentra is different from a PMS, and we’re not consultants. Dentra is a dental intelligence company that combines insightful analysis and data-centric services to guide dental practices to better performance.

Q.
Dental Intelligence? I don’t get it. What do you do?
A.

Dentra converts practice data into meaningful insight that empowers practices to take existing information and transform it into meaningful results.

Q.
So you take this data and then what?
A.

We compile your unique data and then benchmark that data against other practices within your city, county and state. This information is then computed into clear and concise reports.

Q.
Okay, so how do you access the data?
A.

Dentra obtains existing dental practice information from claims data submitted to insurance carriers and practice management systems. Information is seamlessly accessed by our proprietary solutions.

Q.
Reports? That’s it?
A.

Dentra takes it a step further and provides your practice with solutions like eConsult for Patient Satisfaction. This is a snapshot of how your patients feel about your practice. It highlights stellar service areas and identifies where you could immediately adjust your services for increased patient satisfaction.

Q.
Is there more than one report?
A.

We have a variety of reports that measure your production, growth, quality of care and how your patient feels about your practice.

Q.
How many services do you have?
A.

Dentra offers three affordable and easy-to-use solutions:

  • PracticeView – Helps to measure your production, growth and quality of care.
  • Patient Satisfaction – Know how your patients really feel about your practice.
  • Custom Data Analysis – For everything else there is custom data analysis. Solve challenges specific to your practice.
Q.
How do I access the reports?
A.

Reports are online and accessible through a secure website.

Q.
How often will I receive reports?
A.

That all depends upon your service, but standard reports are delivered monthly and quarterly.

Q.
What special software or hardware do I need to access Dentra services?
A.

All you need is a computer connected to the Internet, a web browser (like Internet Explorer) and Adobe Reader for looking at PDFs.

Q.
Is my information protected?
A.

All information is password protected and secured.

Q.
Are your services for every practice?
A.

Yes. Whether you’re just starting out and need to find the right practice, growing a practice or planning to sell your practice, our affordable solutions provide the insight you need to reach your goals.

Q.
I have spent a ton of money on pricey "solutions". Affordable - really?
A.

REALLY.  For the cost of a tube of toothpaste a day your practice will benefit from patient retention, increased patient referral, improved productivity and profitability.

Q.
Is this REALLY real?
A.

Yes. We have proven time after time that information is power! The data your office has been capturing and reporting on for years can be turned into intelligence that gives your practice the upper hand. We make this information transparent to you in ways that are actionable and easy to apply. By leveraging this information you set your business apart from all of the others.

Q.
How do I get started?
A.

Easy! Just pick up the phone and call us, or complete our online Request More Information Form and we’ll call you. Either way Dentra can help your practice begin increasing productivity, profitability and patient satisfaction today! Call 866.200.9220 or email info@dentra.com.